Support

How can we help?

Get help with your NUE account, subscription, app access, or general questions.

Email support

Send us a note about anything on this page and we’ll get back to you as soon as we can.

NUE is not for emergencies.

If you are in crisis or may harm yourself or others, call 911 or contact the 988 Suicide & Crisis Lifeline.

Support topics

What we can help with.

Mention the topic in your subject line and it gets to the right person faster.

Trouble signing in, resetting a password, or getting back into your account.

Questions about your plan, charges, renewals, or canceling a subscription.

Something in the app isn’t working the way it should.

Questions about your data, privacy, or requesting account deletion.

Ideas, questions, or anything else you’d like us to know.

One email is enough. Tell us what’s going on and we’ll take it from there.