Account Deletion
Account & Data Deletion
Request deletion of your NUE account and associated data.
How to request account deletion
To request deletion of your NUE account and associated data, follow the steps below.
- Email support@talkwithnue.com
- Use the subject line: “Account Deletion Request”
- Send the request from the email address associated with your account
We may contact you to verify your identity before processing your request.
For more on how we handle data, see our Privacy Policy.
What data is deleted
When your account is deleted, we permanently remove:
- Account profile information
- Chat history
- Memory and personalization data
- Voice reflections and uploaded content
- In-app preferences
Deletion is permanent and cannot be undone.
What data is retained
We may retain limited information when required for:
- Subscription or payment recordkeeping
- Any data previously subpoenaed (legal compliance)
Retained data is securely stored and not used for commercial or marketing purposes.
Processing time
Deletion requests are processed within 7–14 business days.
NUE is not for emergencies.
If you are in crisis or may harm yourself or others, call 911 or contact the 988 Suicide & Crisis Lifeline.